Feedback on eCOMPAS software
“The eCOMPAS platform must be brought to other EMAs. It really is an amazing tool for outcomes measurement.”
2006 HRSA Ryan White All-Titles Conference eCOMPAS Workshop Participant
“Useful system, user friendly—was pleasantly surprised as were the staff since our past experiences with computer systems have been less than helpful or useful.”
Director of Outpatient Mental Health Services
“eCOMPAS is much easier to use than the past system.”
Case Manager
“I needed to work with a team who would understand the human factors involved with successful design, deployment, and support of a multi-site environment. RDE Systems has excelled at this and did whatever it took proactively, including working outside their scope, to address the human factors of successful system implementation, producing phenomenal and quantifiable results for our EMA, our Providers, and the populations we serve.”
Director, Ryan White Part A
“We can do anything from a development perspective, this is one example of the flexibility of the system that isn’t allowed in other settings.”
Director, Business Strategy and Systems, City Bureau of HIV/AIDS
“I gave you my feedback on referrals, you listened. Within two weeks, you completed the task, followed up with us, and it’s working really well. Made my life alot easier. Used to take 2-3 weeks, now doing it in 1-1.5 weeks!”
Case Manager
“I am seeing more clients than before. I was never meeting my internal goals, until now.”
Program Director
“eCOMPAS revolutionized the way we evaluate success and opportunities for improvement. The web based interactive approach to measuring success has enabled us to rapidly collect, analyze, and report on outcomes, utilization, client satisfaction, and client acuity from multiple perspective and multiple dimensions.”
Director, Ryan White Part A
“The time we spend on billing has been cut in half since we upgraded to eCOMPAS from our previous system.”
Program Director
“We can’t thank you and your team enough for your hard work on this project—esecially given such a tight turnaround time. Your work will absolutely have a direct impact on the success of this initiative. Please extend our congratulations to your team for making this happen and getting our partners linked electronically.”
Director HIV/AIDS Prevention
“The eCOMPAS platform must be brought to other EMAs It really is an amazing tool for outcomes measurement”
2006 HRSA Ryan White All-Titles Conference eCOMPAS Workshop Participant
“I enjoy working and entering data into eCOMPAS because of its ability to provide/generate reports in many areas; reports that can be color coded.”
Case Manager
“Useful system, user friendly—was pleasantly surprised as were the staff since our past experiences with computer systems have been less than helpful or useful.”
Director of Outpatient Mental Health Services
“Very user friendly (software and personnel)”
Director of HIV Services
“Great program. Very user friendly. Beautiful graphics. A+ technical assistance.”
Manager
“E2 is quick, easy, and effective.”
Case Manager
“Very easy to use. This is a one-stop shopping.”
Program Director
“I think it is very useful, the performance is very effective.”
Office Manager for EIP
“Web-based platform was amazing.”
2006 HRSA Ryan White All-Titles Conference eCOMPAS Workshop Participant
Feedback on RDE and its Staff
“RDE and its staff have been very responsive in every respect; they hear suggestions and are eager to implement”
Director of HIV Services
“Thank you, you and your team were such a pleasure to work with and wow, you guys move fast! thanks so much for the many hours you all spent on getting this launch to happen so soon.”
Case Manager
“This is a very good change. My experience with RDE has been good and I hope it will continue for the years to come.”
Program Director
“Friendly, always willing to help, available—returns calls within 24 hours. Good problem solvers. Explains the use of the system clearly and effectively.”
Director of Outpatient Mental Health Services
“I am very pleased with RDE and its staff. They have and are responsive to address whatever needs that may be in question. Their quality of competence can be rated a number 10 on a scale of 1 to 10 and 10 being excellent. Keep up the great work.”
Case Manager
“Thank you so much for being so supportive. Just being there and answering our calls.”
Coord./Case Manager
“Very competent staff. Knowledgeable & friendly. Great response time.”
Manager
“Presenters have always been so helpful and open to any suggestions and have come up with great ideas concerning any problems encountered.”
Case Manager
“My experience has been very helpful in all aspects.”
Office Manager for EIP
“Excellent staff. A pleasure to work with.”
Fiscal Officer
All rights reserved